A. Demand Response Overview
     • Players Across the Value Chain

B. Background
     • What It Is
     • How It Is Important

C. Demand Response Programs
     • Reliability Programs
     • Economic Programs
     • Time Sensitive Pricing

D. DR Response Methods
     • Manual vs. Automated
     • Dispatchable DR

E. Economics and Benefits
     • Consumers, Utilities, CSPs, ISOs

F. Program Implementation
     • Assessment, Business Case
     • Enrollment
     • Action Plan, Tech Requirements

G. Market Rule and Regulatory Process
     • History, Implementation, and Legislation